Audio and video talks tagged with "customer experience" (RSS)

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  Video. 147 views

  What do consumers really want?

  Joseph Pine

  customer experience user experience service design tedtalks

  

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  Video. 852 views

  Earth's Most Customer Centric Company: Differentiating with Technology

  Jeff Bezos

  customer experience ux technology MIT amazon

  

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  Video. 181 views

  Shelley Evenson-Service as Design

  Shelley Evenson

  service design design user experience ux customer experience ixda

  

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  Video. 180 views

  Jamin Hegeman-Service Design: An Interaction Design Perspective

  Jamin Hegeman

  ixda service design user experience ux customer experience

  

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  Video. 293 views

  Web Form Design by Luke Wrobleski

  Luke Wroblewski

  web form usability customer experience design forms transactions

  

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  Video. 315 views

  Social Marketing Intelligence

  Alan Moore

  customer experience marketing intelligence social momo research